Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Shipping & Delivery

Q: What are your shipping methods?

A: We use standard shipping to ensure your cookies arrive safely and efficiently. We prioritize getting your order to you as quickly as possible.

Q: Do you offer local pickup?

A: Yes! We offer local pickup in Plant City, FL. Simply select the "Pickup" option during checkout.

Q: How do I specify my pickup date?

A: Please specify your required date in the "Special Instructions or Date Needed By" box located in your cart before checking out.

Q: How quickly will my order arrive?

A: We are dedicated to ensuring your cookies get to you as quickly as possible. Once shipped, delivery times will depend on standard carrier schedules.

Cookie Freshness & Storage

Q: How should I store my cookies to keep them fresh?

A: To maintain optimal freshness, we recommend storing your cookies in an airtight container at room temperature.

Orders & Customization

Q: Do you offer bulk or custom orders?

A: Yes, we do offer bulk and custom orders for special events, gifts, or larger quantities! Please contact us for more information on pricing, lead times, and customization options.

Q: What is your return policy?

A: Due to the perishable nature of our products, we do not accept returns on food items. While all sales are final, we are committed to making things right. If you have an issue with your order, please contact us to discuss a potential refund or replacement.

Q: What if there's an issue with my order?

A: Your satisfaction is our top priority! If you experience any issues regarding your order, please do not hesitate to contact us immediately through our Contact Us page. We're here to help make it right.

Q: Do you collaborate with influencers or content creators on Instagram?

A: We love partnering with creators who share our passion for delicious cookies! If you're interested in a collaboration, please contact us, and tell us a bit about yourself. Be sure to include your social media handle so our team can review your feed.

     

Allergy Information

Q: Does your facility handle common allergens?

A: Yes. Our products are made in a facility that processes tree nuts, peanuts, dairy, eggs, wheat, soy, and other allergens. Cross-contamination may occur, and products may contain traces of allergens even if not listed in ingredients. Our products are not suitable for those with severe allergies. Please consult your healthcare provider if you have concerns, and feel free to contact us with any questions.